What is collected and why
A quote request collects your name, one contact method, Trenton postal code, project category, optional note, the page used and consent version. A contact request collects the details you provide to answer your question or privacy request. These details support manual enquiry review and a possible response; submitting does not create an appointment or a marketing subscription.
Where the request goes
Cloudflare hosts the site and a private database. The enquiry is also synchronized to Merged Media’s private Lead Desk for authorized administrators to review. New enquiries are unassigned and automated email notifications are disabled. No customer autoresponder is sent. Hosting providers may process data outside Canada. Access is limited to authorized administrative users; there is no public enquiry list.
Retention and abuse prevention
Source enquiry records and central enquiry data are retained for up to 180 days unless removed earlier through an authorized request. A synchronized relay copy is cleared after seven days, while a minimal receipt supports duplicate prevention and deletion handling. Cleanup runs periodically. A secret-protected hash of a network identifier is used for short-term rate limiting; it is not represented as anonymous. The network identifier itself is not stored in the enquiry database.
Planning tools and analytics
The planner runs in your browser. It does not require your contact details, and its working values are not sent to an advertising platform. This launch has no advertising pixels or customer-email campaign. A saved enquiry is an operational record, not proof of a qualified lead or booked job.
Ask about your information
Use the contact form and select “Privacy request” to request access, correction or deletion. Include a receipt number if you have it. Do not send identity documents, payment details, door codes or sensitive personal information. An administrator may need to verify that the request relates to your information before taking action.